A: The parking entrance is beside the front of the hotel (the clearance is 2.3 meters).
We issue a free parking ticket (for 2 hour use at lunch time, and for 3 hours at dinner time) for a guest who uses one of the hotel restaurants.
*Please note, if parking is full, we will introduce and assist you to a city parking lot near the hotel.

A: Please contact us two days prior to the scheduled day of your reservation if you need to cancel. We generally don't apply a cancellation charge; however, a cancellation charge may be applied in the event that a special menu was requested, or for a group of guests. For more details, please consult us by phone.

A: There are 2 private rooms for up to 10 persons at the Chinese restaurant "Toh-Lee". If the 2 rooms are combined, up to 24 people can be seated.
*Private room rate ... For use by 5 persons or more: ¥105 per person, for use by 4 persons or less: ¥1,050 for a group

A: We have chairs for children, but no special children's menus.
However, we are ready to make special meals for children based on request.
Please feel free to make any requests to our staff.

A: There are both smoking and non-smoking sections at the Chinese restaurant "Toh-Lee".
The bar "Anchor" contains no non-smoking section.

A: Our restaurants are popular with many people, including local citizens.
Please feel free to visit us.

A: For Internet reservations, we have an auto-reply email system set so that an e-mail is sent to the address you have entered.
If you don't get the auto-reply e-mail, it may be because of wrong e-mail address registration or the PC environment.
If you don't receive a confirmation e-mail after reservation, please contact us by phone.